Every customer message — WhatsApp, Messenger, Instagram, website — in one shared inbox.
Convo is our own product for businesses that talk to their customers on messaging apps. A business connects the WhatsApp Business, Facebook Page or Instagram account it already owns, and every incoming message lands in one shared inbox the whole team can answer from. An AI assistant, taught your products, prices and policies, can answer first in Bangla or English — and any agent can take the conversation over at any moment.
One inbox for WhatsApp Business, Messenger, Instagram and your website chat widget AI assistant answers in Bangla or English, with instant human takeover Complete history per customer — text, photos, voice notes, video and files Voice notes transcribed automatically so nothing is missed Multiple agents with roles, assignment and internal handover Conversation and usage reporting for owners and managers Connect the accounts you already own — no new numbers, no data export Teach the assistant your catalogue, prices and answering rules Pilot on one channel with your team watching every reply Roll out the remaining channels and onboard the rest of your agents Ongoing tuning against real conversations, response times and outcomesConvo is built and operated by RampsBD in Rajshahi, Bangladesh, and every client works in a separate, isolated workspace. The messages, customer names and attachments we receive are used only to deliver conversations into that client’s inbox, keep each conversation together in order, and produce replies on that client’s behalf. We do not sell that information, share it with other clients, or use it for advertising or profiling, and we delete it when a client asks us to or closes their account.
Convo runs as a hosted service at convo.void.bd. Business owners and their agents sign in there to read and answer their customer conversations; a customer never needs an account and simply messages the business the way they always have. For a guided walkthrough or a trial workspace, contact us and we will set one up for your business.